Frequently Asked Questions

To open a new client relationship, you should provide a signed Service Provision Agreement, certified copies of passports, and certified proof of address issued within the last three months, such as a utility bill, government ID with address, or bank statement. Depending on the jurisdiction, we may also request additional documents to complete the onboarding process.

You should provide a completed and signed Compliance Form. If you are an individual, you should also submit certified copies of your passport and certified proof of address issued within the last three months, such as a utility bill, government ID with address, or bank statement. If you are a corporation, you should provide a certified copy of the latest Memorandum and Articles of Association, or equivalent constitutional documents with all amendments.

Under Hong Kong AML and CFT guidelines, you may be classified as higher risk if your geographic exposure, business activities, or ownership profile presents elevated compliance concerns. A politically exposed person status can also increase the risk rating. In practice, we assess these factors together, because one indicator alone may not determine the outcome.